TEAR Corporation (2485) Stock Price

Market cap
¥11.3B
P/E ratio
10.8x
Tia provides comprehensive funeral services including ceremonies, memorial care, and funeral products for bereaved families across Japan through owned locations and franchise partners.

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Business Overview

Tia is a company that provides funeral services and related funeral business solutions. The company's group offers comprehensive one-stop services including funeral ceremonies at funeral halls, home and temple funerals, post-funeral memorial services and follow-up care, and the sale of funeral-related products.

The company's primary customers include bereaved families and members who request funeral services, partner organizations and companies that receive member-equivalent services, franchise partner companies, and real estate and resale business users. Tia's main revenue sources are funeral service fees and related product sales, supplemented by franchise contract income, real estate transactions, and buy-sell revenues from its resale business.

The business is divided into three pillars: funeral services, franchise operations, and other operations. The funeral services division operates funeral halls, provides mobile funeral services, and offers member benefits and after-care services. The franchise division supports non-funeral businesses with store opening expertise, property development, business launch and operational support, and supplies funeral-related products. The other operations division handles real estate purchases and sales, as well as the purchase and resale of used jewelry, precious metals, watches, bags, and similar items.

Management Policy

The company aims to be "Japan's most appreciated funeral service provider" and is expanding its business scale through a combination of company-owned locations, franchise partners, and M&A. As of September 2025, the company operates 219 halls including franchises, has over 580,000 members, and handles more than 26,000 funeral services annually across the group. Based on these results, the company uses its three-year profit plan under the medium-term management strategy and next fiscal year performance targets as key management indicators.

The company prioritizes price transparency and employee training as its competitive differentiators. It maintains a clear pricing structure through its membership program "Tia no Kai" established since its founding, building customer trust by presenting funeral products and services in an easy-to-understand manner. For workforce development, the company operates its own training institution "Tia Academy," which provides training covering not only funeral knowledge but also customer service etiquette and ethics to ensure consistent quality and improved service capabilities. The company is also advancing in-house management of ancillary funeral operations to strengthen supply chain and cost management.

The company has established clear regional strategies for market development and business expansion. In the Tokai region, it is pursuing planned openings through company-owned and group subsidiaries while renovating existing halls and expanding facilities. In the Kansai region, it is strengthening community-focused openings centered on group companies. In the Kanto region, it continues new openings while optimizing resources. In Hokkaido, it is focusing on raising brand awareness in Sapporo and establishing new opening infrastructure. Past M&A examples include the integration of Hakkoden and Tokai Tenrei in November 2023 and the acquisition of Memorial Japan in July 2025 (now Tia Hokkaido). The company actively leverages M&A and strengthens franchise support systems to achieve early profitability for new halls.

The company is also investing in technology to improve operational efficiency and customer value. It plans to completely replace its core systems to strengthen business automation and data integration, implementing unified management indicators across the entire group. Regarding information security, the company conducts employee awareness training and establishes new communication platforms for investor relations. The company intends to leverage data utilization and product development to increase customer lifetime value. Through these initiatives, the company aims for sustainable growth.

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