transcosmos inc. (9715) Stock Price

Market cap
¥173.7B
P/E ratio
12.9x
Provides IT outsourcing, digital marketing, e-commerce support, and customer service solutions to help businesses improve operations and customer experience.

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Business Overview

Trans Cosmos is a corporate group that provides high-value-added services on a one-stop basis both domestically and internationally. The group consists of Trans Cosmos itself, 64 consolidated subsidiaries, and 19 affiliated companies including 11 companies accounted for using the equity method. This structure enables the group to deliver a wide range of services to meet diverse client needs.

Trans Cosmos's business segments include IT outsourcing, digital marketing, e-commerce support, and customer support services. These services aim to improve operational efficiency for client companies and enhance customer experience, thereby supporting their growth.

Specific services include IT outsourcing services that support the construction and operation of IT infrastructure, digital marketing services that provide online advertising and SEO solutions, e-commerce support services that assist in managing online stores, and customer support services that handle customer interactions on behalf of clients. Through these services, Trans Cosmos provides multifaceted business support to its client companies.

Management Policy

Since its founding in 1966, Trans Cosmos has been a pioneer in information processing outsourcing, continuously pursuing improved customer satisfaction. The company embraces "people & technology," delivering high-quality services through the integration of human expertise and technology to meet the demands of an advancing information society.

Alongside revenue expansion, the company is driving cost reduction and service value enhancement to improve return on equity (ROE). This approach aims to meet the expectations of all stakeholders, including shareholders, customers, and employees.

Under its medium-term management plan from fiscal 2023 to 2025, the company is evolving toward a technology solutions company. It aims to maximize customer experience and productivity by leveraging cutting-edge cloud technology and data utilization.

The company is also establishing a dominant position in Asia and targeting a top-5 ranking among global CX/BPO vendors. By strengthening coordination across 184 global locations and pursuing new market opportunities, it seeks to maximize revenue.

The company is advancing platform-based business models and service standardization to drive structural reforms in quality and profitability. Additionally, it is strengthening its global market capabilities, developing talent, and advancing new business development and R&D initiatives.

By fiscal 2025, the company projects revenue of 400 billion yen and operating profit of 15.5 billion yen. Through these efforts, it aims to evolve as a "Global Digital Transformation Partner" contributing to the realization of a sustainable society.

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