virtualex holdings, inc.【JP:6193】Stock Price

Virtualex Holdings operates two main business segments: IT & Consulting and Outsourcing. These businesses are managed by subsidiaries including Virtualex Consulting Inc., Time Intermedia Inc., VX Act Inc., and Virtualex Kyushu Inc.

In the IT & Consulting segment, the company provides support for planning and implementing business strategy, CRM strategy, IT strategy, and marketing strategy for corporate clients. It also offers inspirX, a CRM package product that delivers recurring-revenue IT services to efficiently support companies' CRM infrastructure. Additionally, the company is expanding its solution offerings to include AI utilization and digital transformation support.

In the Outsourcing segment, the company provides call center operations to support clients' CRM initiatives. Services are delivered in two formats: operations conducted at Virtualex Holdings' centers and joint operations at clients' centers. The company also provides outsourced back-office services for digital marketing operations.

Virtualex Holdings is advancing its growth strategy under the corporate philosophy "Success for people, organization and society." The company aims to expand its business scale and scope while strengthening financial soundness and maximizing corporate value. To achieve this, the company is focusing on multiple priority areas including expanding its sales foundation, practical application of AI, and strengthening digital marketing.

In expanding its sales foundation, the company prioritizes acquiring new clients and expanding services for existing clients. Leveraging its core consulting capabilities, it is promoting system implementation and outsourcing services. In AI technology application, the company uses its evolutionary computation engine "TENKEI" for practical solutions such as production schedule management in manufacturing, aiming to deliver practical AI solutions.

In digital marketing and customer success, the company supports CRM activities using omnichannel strategies to optimize customer touchpoints. It is also strengthening customer success approaches to increase customer lifetime value (LTV) and capturing business opportunities emerging from CRM. For package product enhancement, the company is evolving "inspirX," which consolidates CRM expertise, and promoting its delivery as a cloud-based service.

To stabilize and grow revenue, the company is promoting a combination of flow business and recurring business models. In particular, it provides cloud-based software services and outsourcing business on a subscription basis to expand recurring revenue. Additionally, the company prioritizes securing, developing, and retaining talented employees by strengthening recruitment and talent development programs.

Information management system strengthening is recognized as an important priority. The company continues to obtain and renew its Privacy Mark certification to ensure thorough information management. In strengthening internal management systems, the company is securing appropriate personnel and building internal controls to achieve sound and transparent management. Through these initiatives, Virtualex Holdings aims for sustainable growth.