| Dec 31, 2020 | Dec 31, 2021 | Dec 31, 2022 | Dec 31, 2023 |
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Lease | 1,578 | 1,691 | 1,529 | 1,400 |
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Retail | 47 | 58 | 586 | 621 |
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Non-Retail | 128 | 128 | 111 | 97 |
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Franchise Royalties and Other Revenues | 29 | 26 | 24 | 23 |
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Revenues | 1,735 | 1,846 | 2,249 | 2,140 |
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Lease | 541 | 570 | 514 | 467 |
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Retail | - | - | 475 | 472 |
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Non-Retail | 111 | 116 | 99 | 82 |
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Total cost of revenue | 651 | 686 | 1,088 | 1,021 |
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GROSS PROFIT | 1,084 | 1,159 | 1,162 | 1,119 |
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Personnel Costs | - | 495 | 515 | 508 |
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Other General Expense | 419 | 434 | 490 | 498 |
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Provision for Lease Merchandise Write-Offs | - | - | 98 | 81 |
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Restructuring Charges | 43 | 9 | 33 | 16 |
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Impairment of Goodwill | 447 | - | 13 | - |
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Retirement Charges | 13 | - | - | - |
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Separation Costs | 8 | 7 | 1 | 0 |
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Separation Costs | 8 | 7 | 1 | 0 |
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Acquisition-Related Costs | - | - | 15 | 4 |
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Acquisition-Related Costs | - | - | 15 | 4 |
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Operating expenses, total | - | - | 1,164 | 1,107 |
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Operating expenses, total | - | - | 1,164 | 1,107 |
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OPERATING PROFIT (LOSS) | -386 | 146 | -3 | 13 |
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Interest Expense | 10 | 1 | 10 | 16 |
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Loss on Debt Extinguishment | -4 | - | - | - |
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Other Nonoperating Income (Expense) | 2 | 2 | -2 | 2 |
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Other Nonoperating Income (Expense) | 2 | 2 | -2 | 2 |
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LOSS BEFORE INCOME TAXES | -398 | 146 | -15 | -1 |
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LOSS BEFORE INCOME TAXES | -398 | 146 | -15 | -1 |
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INCOME TAX (BENEFIT) EXPENSE | -132 | 36 | -9 | -4 |
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INCOME TAX (BENEFIT) EXPENSE | -132 | 36 | -9 | -4 |
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NET EARNINGS (LOSS) | -266 | 110 | -5 | 3 |
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NET EARNINGS (LOSS) | -266 | 110 | -5 | 3 |
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Earnings Per Share, Basic | -7.85 | 3.33 | -0.17 | 0.09 |
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Earnings Per Share, Basic | -7.85 | 3.33 | -0.17 | 0.09 |
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Earnings Per Share, Diluted | -7.85 | 3.26 | -0.17 | 0.09 |
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Earnings Per Share, Diluted | -7.85 | 3.26 | -0.17 | 0.09 |
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