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Operates supermarkets serving daily shopping needs for residents along Tobu Railway lines in the Tokyo area as part of the Tobu Railway Group.

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Business Overview

Tobu Store is a retail company operating a supermarket chain primarily in the Tokyo metropolitan area. The company handles a wide range of daily necessities including food and household goods, and operates stores with a strong focus on local communities. As a member of the Tobu Railway Group, the company conducts business with residents along the Tobu Railway lines as its primary customers.

The company's revenue is overwhelmingly dominated by supermarket operations. Customers are primarily general consumers living along the Tobu Railway lines, with product assortments designed to meet everyday shopping needs. In-store product sales form the core of revenue, and the company has built a stable sales base by leveraging its favorable store locations.

The business structure is centered on retail operations, with the subsidiary Tobu Security Support Co., Ltd. providing peripheral services such as facility and parking lot maintenance and contracted store operations. However, these related businesses represent a small portion of the overall business, and the company group's operations are essentially specialized in supermarket management.

Management Policy

Tobu Store pursues a growth strategy aimed at improving customers' lives, with the goal of becoming "the most convenient store in the community." The company is working to enhance store value by focusing on five key elements: quality and freshness, price, product selection, cleanliness, and service. While pursuing profit expansion and increased corporate value through efficient operations, the company is committed to improving performance through steady sales initiatives despite challenging market conditions including population decline and intensifying competition.

In priority investment areas, the company is strengthening cold-chain logistics through distribution center renovations to further improve quality and freshness management. On the product strategy front, the company is focusing on improving sales forecast accuracy for better inventory control, expanding private brand offerings, and sourcing local products. The company is also promoting efficient product assortment by expanding high-performing categories and reducing declining ones, optimizing product selection to meet customer needs.

For store operations, the company is actively renovating and upgrading older existing stores to create bright and clean shopping environments. Rather than pursuing new store openings, the company prioritizes enhancing the value of existing stores and is strengthening employee service training to improve customer satisfaction. The company is also building operational systems that capitalize on seasonal sales opportunities through enhanced time-based merchandising.

In the area of work style reform and operational efficiency, the company is promoting multi-job assignments to improve work efficiency, expanding the use of female and senior workers, and eliminating excessive working hours. While establishing work-life balance through improved labor productivity, the company aims to boost employee motivation through the implementation of a merit-based personnel system. In profit-focused management, the company prioritizes reducing lost sales opportunities by eliminating stockouts of best-selling products and strengthening sales of high-margin private brand products.

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