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Business Overview
Will Group operates a personnel business both domestically and internationally, primarily offering staffing dispatch, contract work, and recruitment services. Domestically, the company specializes in specific business sectors including electronics retailers, call centers, food factories, care facilities, and construction, focusing on enhancing service quality. Internationally, the company provides services in sectors such as government and public administration, which are less susceptible to economic fluctuations.
In the staffing dispatch business, Will Group dispatches employees with whom it has employment contracts to client companies with which it has staffing agreements. The distinguishing feature is the separation of employment relationships and command authority. The company receives dispatch fees from client companies and pays salaries to dispatched staff.
In the contract work business, Will Group enters into service agreements with client companies and performs their operations. The company generates revenue by receiving compensation for these services.
In the recruitment business, Will Group receives job requests from companies and introduces suitable candidates. The company generates revenue by receiving placement fees from hiring companies.
Domestic business segments include sales outsourcing, call center outsourcing, factory outsourcing, care facility support, and construction engineering roles. The company provides specialized staffing dispatch, recruitment, and contract work services in these sectors.
In international operations, Will Group primarily offers staffing dispatch and recruitment services centered in Singapore and Australia. Government and municipal agencies, which are less affected by economic conditions, are the primary dispatch destinations. Recruitment services span diverse sectors including manufacturing and finance.
Management Policy
Will Group's mission is to be a "change agent group that positively transforms individuals and organizations." As its vision, the company aims to be the No. 1 player in each business domain—"working," "playing," "learning," and "living"—and is strengthening service quality through specialization in specific business areas. Domestically, the company operates in stable sectors such as consumer electronics retailers and call centers, while internationally it serves governments and public administration.
Will Group is advancing its medium-term management plan "WILL-being 2026," with the fiscal year ending March 2026 as the final year. The plan's core policy is to reignite growth in the domestic Working business, with initiatives focused on expanding the construction engineer sector, growing permanent staff dispatch services, and expanding foreign worker management outsourcing. Through these efforts, the company aims to shift toward a more profitable business structure and establish a foundation for future growth.
The company's growth strategy is based on three priority strategies. Strategy I focuses on expanding the construction engineer sector and generating profits. Strategy II targets reigniting growth in the domestic Working business. Strategy III aims for stable growth in the overseas Working business. Through these strategies, the company seeks to achieve significant growth from fiscal year ending March 2026 onward.
Will Group has set KPIs including the number of permanent staff dispatch hires, retention rates, and the number of foreign workers under management outsourcing, prioritizing their achievement. Specifically, the company targets hiring 1,500 construction engineers by March 2026 and aims for 3,500 active workers in the domestic Working business. These targets position these areas as growth pillars for the company.
The company is also strengthening its sustainability initiatives. On the environmental front, it is advancing activities toward realizing a decarbonized society. On the social front, it supports the success of diverse talent. Additionally, the company is reinforcing governance to pursue sustainable growth. Through these efforts, it contributes to sustainable development for both society and the company.