【JP:3900】Stock Price

Crowdworks operates Japan's largest online talent matching platform connecting freelancers and companies, while also providing DX consulting and cloud-based tools for enterprises. The company operates on a foundation of approximately 7 million registered workers and roughly 1 million registered companies, offering a comprehensive range of services from project matching to on-site staffing support and business improvement tools.

The primary customers are companies seeking specialized talent and flexible work arrangements, as well as freelancers providing those services. Revenue comes from platform system usage fees and optional charges, commission-based fees in the agent business segment, and subscription fees for cloud-based services.

The business is divided into three main segments: the matching business, business cloud services, and DX consulting. The matching business connects companies and individuals online through its platform, while the agent segment provides specialized talent on a regular basis to support problem-solving. DX consulting combines full-time consultants, freelancers, and the group's development capabilities to support clients from strategy through execution. The work hours management tool "Cloudlog" has been adopted by over 900 companies to date.

Crowdworks operates Japan's largest platform with approximately 7 million registered workers and 1 million registered companies. The company aims to improve growth rates and expand profits by diversifying its revenue base beyond traditional matching services. In the medium term, it plans to achieve significant growth by transitioning to a higher-margin business structure. Specifically, the company will conduct regular reviews of its business portfolio and optimize resource allocation, with plans to execute up to 2.55 billion yen in growth investments by September 2026. While this will result in temporary operating losses, the company expects to improve capital efficiency over the medium to long term.

The company prioritizes investment in digital transformation (DX) support and workforce development. It is strengthening recruitment of full-time consultants, and successfully secured 10 consultants as planned in the September 2025 fiscal year while controlling recruitment costs. Through initiatives such as deploying on-site engineers and establishing "Crowdworks Consulting" via group restructuring, the company has built a system to provide end-to-end services from strategy planning to execution. It differentiates itself by promoting "democratization of consulting" for mid-sized and small businesses.

For new market development and business expansion, the company employs a three-pillar strategy centered on its matching business: cloud-based tools, on-site support services, and DX consulting. By leveraging capabilities acquired through group M&A and promoting joint proposals and customer expansion across group companies, the company achieved profitability in its group subsidiaries by September 2025. For low-margin businesses, it is rigorously reviewing resource allocation across all 10 services and 8 group companies, strategically considering withdrawal from unprofitable operations that fall below weighted average cost of capital (WACC).

Regarding technological innovation, the company actively adopts artificial intelligence (AI) and automation technologies. After establishing an AI Strategy Office and advancing company-wide AI investments, it achieved 160 AI use cases and approximately 9,977 hours per year in labor savings by September 2025. Going forward, the company plans to develop in-house chatbots to improve ordering convenience and automated outsourcing packages leveraging user databases (referred to as "AI-driven business outsourcing"). By opening high-margin models to freelancers and expanding service scale, the company aims to maintain and strengthen its platform's competitive advantage.